Safran Careers – Customer Service Representative

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Safran Careers – Buyer Service Consultant

Safran Careers – Buyer Service Consultant. Safran Group is hiring for  Buyer Service Consultant in Singapore. Keep related with AeroCareers – Aviation is for Everybody !

Supply & CC: Safran Group

Location: Singapore

Safran Careers – Buyer Service Consultant

Safran Careers – Buyer Service Consultant. Safran Group is hiring for  Buyer Service Consultant in Singapore. Keep related with AeroCareers – Aviation is for Everybody !

Job description

Principal Duties and Tasks:

  • • Responds to name or emails to prospects to supply follow-up on inquiries.
  • • Course of buyer Buy orders promptly and precisely, together with EDI, entry, observe up.
  • • Dealing with and resolving prospects complaints
  • • Course of buyer Buy orders and Request For Quotes promptly and precisely, together with EDI, entry, observe up.
  • • Course of materials returns (RMA’s) as requested by the client
  • • Preserve a stability between firm coverage and buyer profit in determination making
  • • Perform different duties, duties, and tasks as could also be assigned, in an efficient method
  • • Manages and maintains a document of buyer interactions or transactions; data particulars of inquiries, complaints, feedback, and actions taken to facilitate future wants in trainings and enhancements in buyer companies.
  • • Confers with manufacturing, gross sales, transport, warehouse, or different personnel to expedite or hint shipments.
  • • Might promote merchandise/companies to make sure enterprise targets are met.
  • • Might present after-sales help for consumer contracts to make sure prospects satisfactions are met.
  • • Performs duties associated to total customer support.
  • • Supplies help to gross sales staff with regard to buyer considerations.
  • • Serves as buyer interface on product standing and supply.
  • • Persistently paperwork customer support must determine patterns and preserve high quality.

Complementary description

Minors:
 Conduct knowledge evaluation throughout a number of knowledge factors and report utilizing Excel or statistical suite
 Create PowerPoint summaries, stories and proposals for inner teams and govt staff as wanted
 Establish and help Buyer Assist & Gross sales Division with supply and high quality points inside the group and on the buyer

Job necessities

Aware of ERP’s
Aware of Microsoft workplace suite
Sturdy verbal, written communication and presentation abilities, with emphasis in High quality and Buyer Service
Data in gross sales & advertising, planning and organizing, high quality focus, effectivity & drawback fixing, organizational consciousness, sturdy in documentation abilities, team-player and taking possession can be added edge.

Interpersonal abilities
Capable of work successfully and professionally below strain, possess sound sensible determination making abilities.

View and Apply on Company Site 

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